Frequently Asked Questions
WHEN WILL MY ORDER BE SHIPPED?
Please allow up to 7-10 business days to receive your order. In most cases, items will ship within 24-48 hours from the date the time to order was placed.
LOST, STOLEN, OR NOT RECEIVED ITEMS
Once your package has been shipped a valid tracking number will be provided to you via email. You may check your status on USPS.COM. For if ANY reason your package does not make it or is stolen/ lost in U.S mail Shop Few Days Off is not responsible. Once a package shows that it has been scanned into the USPS system, they are responsible for your package. If you do not receive your merchandise or miss the delivery please contact USPS.COM or visit your local post office and provide them with the tracking number that was provided to you and they will further assist you in retrieving your merchandise or filing a claim. All orders include $50.00 insurance at no additional cost. If your order is valued at more then $50.00 and you would like to increase the insurance amount please contact us via email at shipping@theunicornuniverse.com. Increasing package insurance will be an additional cost.
HOW CAN I TRACK MY ORDER?
You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package. You may check the status of your order at anytime by logging in to your account page. Once you login to your account using your email address and password, you will be able to view your Order History and view past orders and current orders that you have placed
RETURN/EXCHANGE POLICY
ALL ITEMS MUST BE UNWORN
HOW TO RETURN/EXCHANGE?
You must email shopfewdaysoff@gmail.com and let us know your item isn't working out. Exchanges and returns are only accepted within 7 days of delivery date.